For any product ordered via the shopping cart on this website, please contact Amazon.com or their third party shipper/retailer regarding order fulfillment errors, refunds or returns. All orders initiated on this website are fulfilled by Amazon.com or their affiliates.
If you purchased an Endurance BioBarrier product from another retailer or from a distributor, and if the product has not yet been opened or used, please contact that retailer or distributor for a return and refund.
Some retailers and distributors may not offer a return or refund on product that has been opened and used because these products cannot be re-stocked.
It would be an extremely rare situation in which one of our Endurance BioBarrier products did not work as promised. If you feel that our Endurance BioBarrier product has not lived up to its guaranteed level of performance, and if you properly followed the application directions, then please contact us. Submit a detailed description of your situation so that we can determine if our warranty is in effect, which would qualify you for a refund. Click to see warranty details.
Again, please note that Amazon.com provides the fulfillment service for all product orders initiated via the shopping cart on this website. Therefore, please contact Amazon.com if there has been an order fulfillment mistake or if you wish to return unopened and unused products within 30 days of purchase.